Privacy Policy

Last updated: September 2026. This policy explains what information Windawazi collects and how we use it.

1. Who we are

Windawazi is a text-only introduction service. This policy applies to the website and related messaging features.

2. Information we collect

Depending on how you use the service, we may process:

We do not require profile photos.

3. How we use information

We use this information to create and secure accounts, send verification and password-reset emails, review and publish listings, provide messaging, show site notices, moderate the community, prevent abuse and spam, and keep the service reliable.

4. Messages

Message content is stored on our systems so you and the other person can read the conversation. Messages are not end-to-end encrypted. Administrators may access information where needed for safety, abuse handling, or legal reasons.

5. Cookies and sessions

We use a session cookie (and related session controls) so you can stay logged in securely. We do not use third-party advertising trackers as part of the core product.

6. Service providers

We do not sell your personal information. We use third-party service providers — for example for website hosting and email delivery — who process data on our instructions to operate Windawazi. We may disclose information if required by law.

7. Where data is processed

Data is processed on systems used to host and run the service, which may include infrastructure in Kenya and/or other countries depending on how service providers are configured. Where cross-border transfers apply, we take steps appropriate to the situation.

8. Retention

We keep information while your account is active and as needed for security, disputes, and legal obligations. If you delete your own profile, your public listing is removed and your email may be freed for a future registration. If an administrator removes your account for policy reasons, we may retain the email address to prevent re-registration. Message history may remain visible to the other party in anonymised or “deleted user” form where the product works that way.

9. Your choices

You may change your password, block other users, and delete your profile where the product allows. Public listing text cannot be edited after administrator approval. You may contact us about access or correction requests as required by applicable law.

10. Security

We use reasonable measures such as HTTPS in transit, hashed passwords, and session controls. No online service is perfectly secure.

11. Changes

We may update this policy and will post the revised version on this page.

12. Contact

For privacy-related questions, use Contact admin when signed in, or email windawazi.ke@gmail.com.